At ElectricalDirect we want you to be happy with your order. Our free returns guarantee means just that - if for any reason you are unhappy with the items you have purchased, or you simply don’t need them anymore, just return them to us in their original condition and packaging within 30 days and we’ll either replace them or issue a full refund.
If you would like to return any of your items, please either give us a call or send us and email and we will be happy to help.
Phone: 0808 168 22 77
Simply call us and we'll send out your new item on our next day delivery service. All you need to do is return your unwanted items using the pre paid returns label within 30 days.
You will need to place a new order and return your unwanted item for a refund in the normal way.
Please call us on 0808 168 22 77 to discuss further.