Delivery

Easter Weekend Delivery Schedule

See the table below for information on delivery times over the bank holiday weekend.

Easter weekend delivery schedule

Order by:
Recieve your order on
Delivery upgrades:
Thursday 18th AprilUp to 8pm Tuesday 23rd Saturday Delivery Available
Friday 19th April Tuesday 23rd Weekend Delivery Unavailable
Saturday 20th April Tuesday 23rd Weekend Delivery Unavailable
Sunday 21st April Tuesday 23rd Delivery Upgrades For Tuesday
Monday 22nd AprilUp to 8pm Tuesday 23rd Normal Upgrades Apply
Monday 22nd AprilAfter 8pm Wednesday 24th Normal Upgrades Apply
Delivery Option
Order Value Under £45 (ex Vat)
Order Value Over £45 (ex Vat)
Next Working DayBetween 8am-6pm £5.95 FREE
Before 12pm £8.45 £2.50
Before 10:30 am £13.45 £7.50
Saturday & SundayOrder by 4pm Saturday for Sunday delivery £15.95 £10.00

A two-day service will apply to orders placed after 4pm in Scotland. Next day delivery is not available for Republic of Ireland, Scottish Highlands and some remote areas where an additional charge may apply. Please call for further details.

All deliveries will be made between the times of 8am to 8pm.

Yes. You can view the status of an order simply by logging into your account or calling0808 168 22 77.

Choose from the following options:

If the goods you have ordered are damaged, faulty or incorrect, let us know within 30 days of receiving your order and we will arrange to have the products sent out again free of charge, or we'll give a full refund!

If you do not receive everything you ordered, this may be because the item was out of stock. If this is the case, it will be forwarded to you as soon as we receive it. If we have made a rare mistake and forgotten to include something, please call us as soon as you receive your order and we will endeavour to rectify the issue as soon as possible.

If our carriers are unsuccessful on the first attempt they will leave a card and contact number for you to collect your goods or in some cases re-arrange delivery. If the parcel is not collected or delivered after 5 days the package will be returned to us.

Unfortunately we are unable to deliver to Post Office Boxes or leave the goods at an unattended location as our carriers require signatures before releasing the package. The courier in particular circumstances may permit you to define a safe location via text message or on the courier website.

Yes. You can choose to have your order delivered to an alternative address (not the billing address). Simply add a new delivery address when completing your order in the checkout. We will then email the invoice to you and send an un-priced despatch note with the order.


If the address is incorrect or outdated, the package is usually returned to us by the carrier. Please double check your delivery address carefully when placing an order.

If the order is being despatched to a prison, there may be delivery restrictions associated with the items or carriers. These restrictions are determined by each institution and may vary.